Shipping Policy

We ship from our central warehouse within Europe. Below you’ll find processing times, costs, and delivery estimates.

⏱️ Processing time

Orders are processed within 1 business day (Monday–Friday, excluding public holidays). You will receive a tracking number as soon as your order is shipped.

πŸ‡ͺπŸ‡Ί Shipping within the European Union

Standard: €9.95 – delivery in 2–5 business days. Free on orders over €100.
Express: available at checkout (delivery in 1–2 business days).

🌍 International shipping (non‑EU)

Rates are calculated at checkout based on weight and destination. Estimated delivery: 7–14 business days. Please note: customs clearance may cause additional delays.

πŸ›ƒ Customs and import fees

For orders outside the EU, any customs duties, taxes, or handling fees are the buyer’s responsibility. We recommend checking with your local customs office before ordering.

πŸ” Lost or damaged packages

If your order is lost or arrives damaged, contact us within 7 days of the expected delivery date. We will start a claim with the carrier and offer a replacement or refund.