Shipping Policy
We ship from our central warehouse within Europe. Below you’ll find processing times, costs, and delivery estimates.
β±οΈ Processing time
Orders are processed within 1 business day (Monday–Friday, excluding public holidays). You will receive a tracking number as soon as your order is shipped.
πͺπΊ Shipping within the European Union
Standard: €9.95 – delivery in 2–5 business days. Free on orders over €100.
Express: available at checkout (delivery in 1–2 business days).
π International shipping (nonβEU)
Rates are calculated at checkout based on weight and destination. Estimated delivery: 7–14 business days. Please note: customs clearance may cause additional delays.
π Customs and import fees
For orders outside the EU, any customs duties, taxes, or handling fees are the buyer’s responsibility. We recommend checking with your local customs office before ordering.
π Lost or damaged packages
If your order is lost or arrives damaged, contact us within 7 days of the expected delivery date. We will start a claim with the carrier and offer a replacement or refund.