Terms of Service

By using this website or making a purchase, you agree to these terms. Please read them carefully.

1. Eligibility to purchase

You must be at least 18 years old or have permission from a parent/guardian. All information you provide must be accurate and truthful.

2. Order acceptance

We reserve the right to refuse or cancel any order for reasons including stock unavailability, payment issues, or suspected fraud. If cancelled, you will receive a full refund within 5 days.

3. Pricing and payment

All prices are in Euros and include applicable VAT. We accept major credit cards. Payment must be completed before shipment.

4. Product information

We strive for accuracy, but we do not guarantee that product descriptions, images, or sizing are error‑free. If a product is not as described, you may return it under our Return Policy.

5. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect or consequential damages arising from the use of our products or website.

6. Governing law

These terms are governed by European law (EU). Any disputes shall be resolved in the courts of the European country where our store is registered.

7. Changes to terms

We may update these Terms of Service at any time. The latest version is always posted here.

Email: service@auraroza.com
Company: HONG KONG KEMAIQIANG TRADING LIMITED
Address: UNIT I, 3/F, GOOD HARVESTCENTRE, 33 ON CHUEN STREET,FANLINGHONG KONG
Phone: +852 92816403